SHREQManager Press Releases

Drawing the line between safety and health: Is there one? [September 2007]

Over at Bloodhound Projects they seem to think the lines between safety, health, and environment risk management are blurred. Based on that notion, the new addition to their risk management software solution, SHREQManager, uses the same central database as ClinicSister, their highly successful health risk management solution. Alan Hastings, CEO of Bloodhound Projects believes it will simplify the management of risk related activity dramatically.

"As things stand, risk managers often have to manage different risk types with different software packages and our goal with SHREQManager and ClinicSister was to facilitate a consolidated central information pool." says Hastings. This was at the release of SHREQManager in Durban last week.

"Today, we simply cannot afford to see things in silos," he went on, adding that "As a companion product to ClinicSister, ShreqManager will ensure that information gathered and stored in the clinic will be part of a complete risk picture, while at the same time maintaining patient confidentiality."

It is Bloodhound Projects belief that many solutions available to risk managers are in themselves a risk: "We identified that most of the solutions available to SHEQ professionals in South Africa either addressed occupational health or safety and risk management and managers generally ended up with separate and uncoordinated islands of information.

"What this meant in the past was that often information had to be recorded twice or even three times. With time, these islands of information end up with conflicting data, creating guess what: another area of risk." Hastings explained.

With three modules, ClinicSister, SHREQManager and an HIV/AIDS Management module, Bloodhound feels it has a comprehensive solution that will fit businesses with worker compliments from 100 to 100 000. Hastings adds: "An example is a user with 5 clinics in which there over 50 000 patient records. The clinics are in different cities and access the central repository over the organizations WAN. At the other end of the scale, we have a user with just over 100 employees."

SHREQManager encompasses Safety and Environmental views of the enterprise, with surprisingly comprehensive Human Resource information. "The depth of HR information which is usually contained in SHEQ files is often not utilized but with SHREQManager HR history and demographics are at one's fingertips," points out Hastings.

Two major concerns that Bloodhound feels they have addressed are employee confidentiality and cost. By creating three different modules, Bloodhound feels it gives HR and Risk departments affordable entry points with the potential to add other modules later whilst, at the same time, keeping clinic data confidential and vice versa. It seems with nearly a hundred installations, this is a solution which may be deployed safely.

Health and Safety – A common purpose, a common platform [April 2007]

"If, however, the clinic and safety department each have separate software solutions, you have separate islands of information, making the sharing of information cumbersome and complicated."

A remarkable level of cooperation exists between occupational health practitioners and safety officers in the workplace today, resulting in both more effective incident prevention and prompt corrective action when something does go wrong. Yet, despite this wonderful teamwork and awareness of a common goal, so many organizations are saddled with disparate software programs for managing the information they should be sharing.

"That was the fundamental reason for the development of SHREQManager as a companion product to ClinicSister, our software program for managing occupational health clinics," said Alan Hastings, CEO of Bloodhound Projects. "The clinic and the safety department have so much common information, it makes perfect sense to allow them to share this data for a more coordinated and complete risk management strategy".

Hastings outlined the main areas of shared information:

Man Job Specifications

Man Job Specifications are essential to the clinic sister for determining the exposures a patient should be tested for, when a worker should be redeployed, what to look for in a pre-employment medical and for diagnosing what may have caused the symptoms a patient is displaying. In the same way, the safety officer is able to ensure the worker is safely and effectively deployed, the correct PPE is issued and at the correct intervals, and that the correct procedures are followed. He or she is also able to manage incidents in a more formalized manner with less risk of litigation.

Work History

To be able to trace the work history of a patient back over time is a powerful basis for understanding their current health profile and whether or not there is a workplace based cause for any health problem.

The safety officer, on the other hand, needs this information to determine the suitability of a candidate for a transfer or promotion and, if not, what training he or she should be given.

Basic Employee Profile

Much of the basic information of an employee is shared between the clinic and the safety department, ranging from such everyday information as a date of birth or ID number to the names and contact details of the next of kin. Medical Aid details are a good example of information that needs to be shared, particularly when an accident or incident occurs.

Leave History

Given that the right levels of authority are in place, leave history is important from both a health and a safety perspective. Obviously confidential details regarding the health of a worker must not be compromised but information on leave patterns is important to the safety officer: there comes a point at which an ailing or erratic worker becomes a danger to both himself and his co-workers.

Hastings pointed out that these were some of the main areas of common data but that there was much other information that was or should be shared on a daily basis.

"Information of a statistical nature is sufficiently anonymous for reporting to be made available to safety, health and general management. This would make everyone's decisions easier and better informed. If, however, the clinic and safety department each have separate software solutions, you have separate islands of information, making the sharing of information cumbersome and complicated. There is also the distinct danger that there will be significant discrepancies as the two are updated differently…that is aside from that time wasted managing two sets of information."

"What we have done with ClinicSister and SHREQManager, is create one common database with two different views, ClinicSister for the clinic and SHREQManager for the safety department and HR," Hastings concluded, adding: "Collaboration is essential in the management of risk and we believe our health and safety solutions embody a solid platform for such collaboration."

For further information, please contact Alan Hastings on 083 326 0894

Surveillance – ClinicSister Leaves Nothing to Chance [November 2006]

"Prevent and measure exposure effectively and you will dramatically reduce risk, the cost of compensation and losses in productivity."

Missed medicals are becoming one of the biggest risks in occupational health today. "It's not that people are less efficient or that workers simply don't care: it's because legislation has become tighter and more all encompassing," Saveshen Naidoo of Bloodhound Projects explained whilst outlining the new medical management module built into ClinicSister recently. "Consequently, the number of medicals required has increased exponentially and, with it, the risk of administrative error."

Naidoo was quick to point out, though, that ClinicSister users would still have available the existing method of planning medicals but that the latest addition would be ideal for larger organizations that had a great many medicals to plan and control. "Even in the best run clinics, the more surveillance medicals that have to be done, the more likely it is that someone will miss a critical test…It really is about reducing the risk of human error as much as possible." he said.

Sticking to its tried and tested formula of listening to the user base, Bloodhound Projects based the new functionality upon feedback from the field, Naidoo said. "What some of our users wanted was a means whereby they could plan the medicals according to the homogenous exposure groups (HEG) within their workforce…that way they could avoid errors of omission."

How it works is ClinicSister allows the allocation of medicals to an entire company or business unit, then to a department and then for a section. Across these divisions, ClinicSister also allows the allocation of medicals for a particular designation and finally for an individual. "Now, once you have allocated the medicals in this way, ClinicSister reviews the allocation and then eliminates duplicated medicals, selecting those with the shortest interval between medicals," Naidoo explained. "In other words, an individual may be allocated a hearing test every 12 months at a departmental level and a hearing test at a designation level every 6 months. ClinicSister will drop the 12 month test to that designation group and apply only the six month test."

According to Naidoo, giving employees advanced warning of any due medicals is as easy as before and may be done simply by sending an email. "As ClinicSister generates the report, the clinic sister need only send the mail to all supervisors without even generating a paper version." he noted. Naidoo smiled wryly as he added that sending the report via email to all the supervisors, copying the MD, seemed to generate remarkably good attendance. The option of printing the schedule still remains, however, for those clinics without email.

Extending the risk reduction further, the safety sibling of ClinicSister, SHREQManager, applies the same process to the issuing of Personal Protective Equipment (PPE). "Legislation seems to be applied in parallel upon medical surveillance and the issue of PPE, which is logical: surveillance measures exposure whilst PPE is issued to prevent exposure. Prevent and measure exposure effectively and you will dramatically reduce risk, the cost of compensation and losses in productivity." said Naidoo.

Naidoo stresses, however, that Bloodhound Projects has gone to great lengths to keep ClinicSister user friendly and easy and fast to use: "In fact, this new feature will save a great deal of time for overburdened clinic administrators."

For further information please contact Alan Hastings on 083 326 0894


Bloodhound Projects

(031) 764 1515
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